"As a successful sales and marketing company in the sports industry, excellent customer services is critical to our client relations. Nick and Seánna were able to deliver a tailor made fulfilment solution for the assembly and distribution of the Queens Park Rangers (QPR) Adult and Junior Membership packs including personalised Membership Cards and Letters. We also received an exceptional experience with a professional attitude and attention to detail. This has since led to further projects including The British Lions, Leicester Tigers RFC and British Eventing membership packs all of which contain various items and personalisation. Treated with the due care and attention necessary to achieve our high service levels left our clients completely satisfied with the service their customers received.
All businesses occasionally receive urgent requests to complete last minute projects and Nick and Seánna were able to help us turn around a very short notice urgent mailer from our client, the England & Wales Cricket Board (ECB). Again this was delivered within the agreed timescales, to budget and despite the short turnaround, standards remained extremely high.
Goodform are hoping to work with PackSmart Limited on future projects and retain our excellent customer service record."
Stuart Dalrymple, Managing Director, Goodform
