About Us

Since 2009, Pack Smart Ltd has grown to be the preferred outsourced fulfilment company for clients requiring an accurate, professional and tailored solution. Operating in the client or brand name, Pack Smart simply integrates as an extension of your own business allowing your valuable resources concentrate on your core business.

Through a number of years of development our systems have been honed to accommodate the wider experiences of D2C, B2B and B2C activities and their own development. A carefully selected blend of systems, processes, knowledge and experience combine to form the foundations of the Pack Smart Ltd business delivering niche, bespoke, fulfilment solutions to succeed where many fulfilment houses struggle.

Pack Smart Ltd was founded in 2009 by two highly-experienced fulfilment professionals with more than 20 years of operational management experience in the loyalty, sport and entertainment industries.

Nick Walker
With over 20 years operational and process experience in both Manufacturing and Service industries from start ups to major corporate with responsible senior management and Board level positions. Accountable for large, high-profile £1m+ projects in technology, consumer fulfilment and logistics including Formula 1 British Grand Prix, Robbie Williams World Tour, Live 8 and ecommerce fulfilment centres processing £2m of orders per year.
Seánna Holland
With extensive experience in the development and growth of a Customer Care centre supporting an ecommerce business with over 120 clients including Robbie Williams World Tour, Moto GP and Radio One Big Weekend. Head of operations and man-management for  a web fulfilment, ticketing and customer service company focusing on new process implementation and cost reduction programmes.